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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chander Kanta

February 12, 2026

5  out of  5
rating by Chander Kanta
"It was very easy to deal with Michael for my Home and Auto Insurance policies. He was kind and very helpful and explained everything in detail. I found them quite reasonable after talking to other companies."
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Suresh Solasa

February 10, 2026

5  out of  5
rating by Suresh Solasa
"Michael Sausewas fantastic to work with while shopping for auto, home, and umbrella insurance. He handled everything incredibly quickly and made the entire process smooth and stress-free. He clearly explained the options, ensured all the right coverages were in place, and took care of the details in no time."
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Carlton Williams

February 4, 2026

5  out of  5
rating by Carlton Williams
"All i got to say that I call my agent office and Patty answered the phone I told what was going on she jumped right on it and started making some calls and got some results and still walking with me through the process Love you Patty"
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RJ Wilson

January 27, 2026

5  out of  5
rating by RJ Wilson
"I had a great experience getting the things I value insured. Michael was very personable and knowledgeable. Everything was explained thoroughly, and if I had any questions they were answered. Smooth insurance buying experience and will recommend to others."
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Hypnotic Speck

January 27, 2026

5  out of  5
rating by Hypnotic Speck
"Always great, quick and efficient service from Ben, Patti and Leslie! UPDATE: Adding Elizabeth to the list, thanks to her attentiveness and extremely proactive approach!"
We responded:
"HI, I'm thrilled to hear you had a great experience with Ben, Patti, and our team! We're pleased to provide quick and efficient service to ensure you're satisfied with your insurance needs. Thank you for your positive feedback, and we look forward to assisting you in the future! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Rosha Bennett

January 26, 2026

5  out of  5
rating by Rosha Bennett
"I worked with Leslie Robinson – State Farm Insurance Agent for my auto insurance, and home insurance the experience was very smooth. My agent, Michael Sause, was easy to talk to and very straightforward. He took the time to go over my options, answered all my questions, and helped me set up coverage that actually made sense for my situation. I have also had the pleasure with working with Ben and Elizabeth; truly amazing office to work with.. This office truly cares about what is best for your family. No pressure, no upselling—just honest and helpful service. I really appreciated how responsive Michael was throughout the process. Definitely recommend this office if you’re looking for car insurance and home insurance."
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Shannon Satterwhite

January 22, 2026

5  out of  5
rating by Shannon Satterwhite
"Wow.... what can't I not say about this terrific team. In the history of my car insurance experience I can say I love the customer care here. They make me feel at home, ask questions, they are always ready with a response and they don't seem like you are bothering that wrong time. They go above and beyond getting you the best customer service. Leslie and Elizabeth are great, they are friends/family.♥️"
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KGP

January 21, 2026

5  out of  5
rating by KGP
"Michael Sause was great to work with. After being with my previous insurance company for over 5 years, he helped me switch and get better coverage at a lower price, saving me about 30%. Clear, knowledgeable, and very easy to work with — highly recommend."
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Brian Stynes

January 21, 2026

5  out of  5
rating by Brian Stynes
"I have been using them for about 10 years or so. Ben is bar-none the best agent I have ever had. He is very knowledgeable, responsive, and understanding. I cannot recommend them enough!"
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Lauren Wilson

January 8, 2026

5  out of  5
rating by Lauren Wilson
"Michael was so helpful and answered my all my questions quickly and efficiently. I always have a great experience with this office"
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James Carmichael

January 2, 2026

5  out of  5
rating by James Carmichael
"Elizabeth at Leslie Robinson - State Farm was amazing to work with. She made the entire process of setting up my auto and renters insurance smooth, clear, and stress-free. She was patient, knowledgeable, and took the time to make sure I understood my coverage and felt confident in my decisions. Great customer service from start to finish — highly recommend working with her."
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Al Swanepoel

December 23, 2025

5  out of  5
rating by Al Swanepoel
"I had an excellent experience with Elizabeth and Michael at Leslie Robinson's State Farm Insurance Brokerage. It was incredibly easy to speak with someone who genuinely wanted to help, and they simplified both my Home and Auto insurance in a way no one else has. I was so impressed that I moved my Home and Auto policies over from the broker I’d been with for over 10 years. Outstanding service, great rates — thank you, State Farm!"
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Han Z

December 16, 2025

5  out of  5
rating by Han Z
"I worked with Leslie Robinson – State Farm Insurance Agent for my auto insurance, and the experience was very smooth. My agent, Michael Sause, was easy to talk to and very straightforward. He took the time to go over my options, answered all my questions, and helped me set up coverage that actually made sense for my situation. No pressure, no upselling—just honest and helpful service. I really appreciated how responsive he was throughout the process. Definitely recommend this office if you’re looking for car insurance."
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Geri Lail

December 3, 2025

5  out of  5
rating by Geri Lail
"Leslie's team is great. Michael was very responsive and eager to help. Highly recommend this team!"
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Jamie Perry

December 3, 2025

5  out of  5
rating by Jamie Perry
"Ben Slocum consistently demonstrates remarkable expertise and reliability in providing accurate information and essential services to myself and my family."
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Jesus Acosta

December 3, 2025

5  out of  5
rating by Jesus Acosta
"Michael did a great job and handled our request for an update to the Homeowners Insurance policy quickly and efficiently!"
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Daniel Johnson

December 2, 2025

5  out of  5
rating by Daniel Johnson
"Michael, was a great help and saved me over 150.00 month over a company I was with for years."
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Charles Warrell

November 20, 2025

5  out of  5
rating by Charles Warrell
"Michael was very patient and helpful. I came in with one request and it led to me asking a few more questions that Michael handle for me. I recommend this office to anyone."
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Erica Pino

November 13, 2025

5  out of  5
rating by Erica Pino
"I have always dreaded shopping for insurance, but apparently that's because I've never worked with Elizabeth! Not only was she prompt in returning my request for quotes, but she answered all 4 million of my questions and clearly explained benefits and risks of different coverages. I'm skipping happily away from our meeting with more knowledge, better coverage, a cheaper rate, and the confidence that I can reach out if I have any other questions (and we know I will lol). I'd highly recommend Elizabeth to anyone looking to feel more empowered in their knowledge of and quest for insurance! Thank you!"
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Wanda Jenkins

November 11, 2025

5  out of  5
rating by Wanda Jenkins
"I contacted State Farm to inquire about obtaining a surety bond. I wasn’t sure where to start, but Michael Sause was extremely helpful and professional. He provided me with two contacts who could assist me with getting the bonds I needed. Even though I live in a different state, Michael still took the time to help me. His willingness to assist someone outside his service area really stood out. If I lived in his state, I would definitely have all of my insurance coverage through him. He went above and beyond to provide excellent customer service!"
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Meisheng XIAO

November 10, 2025

5  out of  5
rating by Meisheng XIAO
"Michael is the man! He was professional and friendly. The whole process is smooth and fast. Great price with personalized insurance. Very happy about the service Michael provided."
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David Turan

October 23, 2025

5  out of  5
rating by David Turan
"Michael was both excellent and professional - he was prompt and patient - thank you Michael!"
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Debra Oakley

October 15, 2025

5  out of  5
rating by Debra Oakley
"I recently moved from SC to NC and Michael was incredibly helpful with getting my policies transferred and active in my new home state. His communication was great and he stayed on top of it until everything was settled. Thx!"
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Will Johnson

October 8, 2025

4  out of  5
rating by Will Johnson
"Michael was quick efficient and helpful. Got my new policy active in a timely manner"
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Scott Ashton

October 8, 2025

5  out of  5
rating by Scott Ashton
"I worked with Michael this morning to add another policy to my account. What a great experience. The declaration page was issued within an hour of the initial phone call. I guess that is why I have worked with the Leslie Robinson agency for more than 20 years."