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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chuck Wolf

April 9, 2026

5  out of  5
rating by Chuck Wolf
"State Farm is a reliable company and the Robinson agency (and particularly Michael Sause) provided prompt, competent service. They are a pleasure to deal with."
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Kendra

April 8, 2026

5  out of  5
rating by Kendra
"Great experience with this agency. Michael Sause was efficient and patient with me as I was deciding on my life insurance. He followed up and answered any questions I had. I enjoyed working with him!"
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Patrick Saba

April 7, 2026

5  out of  5
rating by Patrick Saba
"I can’t recommend Michael Sause at State Farm enough. He was incredibly helpful throughout my home buying process and made everything so much easier. He was always SUPER responsive, great at explaining the numbers, and went above and beyond by directly coordinating with my lender to help keep everything moving smoothly. That took a huge amount of stress off my plate during closing. Michael made the whole process feel easy and manageable, and I’m really grateful for all of his help. Highly recommend!"
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Liam O'Rourke

March 27, 2026

5  out of  5
rating by Liam O'Rourke
"Seamless experience updating auto policy with Michael. Got everything taken care of in no time at all."
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Danielle Williams

March 23, 2026

5  out of  5
rating by Danielle Williams
"Micheal is great to work with. I’m navigate all of this for the first time and he is super helpful."
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Tammy Murphy

March 18, 2026

5  out of  5
rating by Tammy Murphy
"Leslie and her team visited our apartment complex. They provided great information, were professional and kind. Yes, I changed my insurance carrier to State Farm after their visit. The team made it easy. I love being able to pay monthly instead of every six months. Thanks State Farm!"
We responded:
"Thank you so much for your kind words. We had such an amazing time visiting your apartment complex and really enjoyed getting to know you! Looking forward to working again with you soon."
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Charisma Abolo

March 12, 2026

5  out of  5
rating by Charisma Abolo
"Very kind and supportive staff! Michael has been very helpful and patient. Great experience overall :)"
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Joseph Allen

March 5, 2026

5  out of  5
rating by Joseph Allen
"The art of communication and problem solving are 2 skills that agent Benjamin Slocum has mastered! Ben was able to seamlessly correct an issue with grace and compassion. Furthermore, he provided insight on how to avoid future scenarios that would make everyone's life easier! Ben is a pleasure to speak with and work with. He provided a solution for me within minutes and for that I'm extremely grateful. Thanks again for being such an outstanding resource for my wife and I! -JA"
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Hannah Jennings

February 25, 2026

5  out of  5
rating by Hannah Jennings
"Michael has always been super helpful, explained things well, and made car and home insurance easy, all for a good price. Highly recommend getting insurance through State Farm!"
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phillip smith

February 24, 2026

5  out of  5
rating by phillip smith
"Michael was very helpful in getting me insured and back on the road. Great service!"
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Peter Ma

February 16, 2026

5  out of  5
rating by Peter Ma
"With the help of Michael, I upgrade the liability easily!"
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Chander Kanta

February 12, 2026

5  out of  5
rating by Chander Kanta
"It was very easy to deal with Michael for my Home and Auto Insurance policies. He was kind and very helpful and explained everything in detail. I found them quite reasonable after talking to other companies."
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Suresh Solasa

February 10, 2026

5  out of  5
rating by Suresh Solasa
"Michael Sausewas fantastic to work with while shopping for auto, home, and umbrella insurance. He handled everything incredibly quickly and made the entire process smooth and stress-free. He clearly explained the options, ensured all the right coverages were in place, and took care of the details in no time."
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Carlton Williams

February 4, 2026

5  out of  5
rating by Carlton Williams
"All i got to say that I call my agent office and Patty answered the phone I told what was going on she jumped right on it and started making some calls and got some results and still walking with me through the process Love you Patty"
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RJ Wilson

January 27, 2026

5  out of  5
rating by RJ Wilson
"I had a great experience getting the things I value insured. Michael was very personable and knowledgeable. Everything was explained thoroughly, and if I had any questions they were answered. Smooth insurance buying experience and will recommend to others."
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Hypnotic Speck

January 27, 2026

5  out of  5
rating by Hypnotic Speck
"Always great, quick and efficient service from Ben, Patti and Leslie! UPDATE: Adding Elizabeth to the list, thanks to her attentiveness and extremely proactive approach!"
We responded:
"HI, I'm thrilled to hear you had a great experience with Ben, Patti, and our team! We're pleased to provide quick and efficient service to ensure you're satisfied with your insurance needs. Thank you for your positive feedback, and we look forward to assisting you in the future! - Leslie Robinson - State Farm Insurance Agent, Durham, NC"
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Rosha Bennett

January 26, 2026

5  out of  5
rating by Rosha Bennett
"I worked with Leslie Robinson – State Farm Insurance Agent for my auto insurance, and home insurance the experience was very smooth. My agent, Michael Sause, was easy to talk to and very straightforward. He took the time to go over my options, answered all my questions, and helped me set up coverage that actually made sense for my situation. I have also had the pleasure with working with Ben and Elizabeth; truly amazing office to work with.. This office truly cares about what is best for your family. No pressure, no upselling—just honest and helpful service. I really appreciated how responsive Michael was throughout the process. Definitely recommend this office if you’re looking for car insurance and home insurance."
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Shannon Satterwhite

January 22, 2026

5  out of  5
rating by Shannon Satterwhite
"Wow.... what can't I not say about this terrific team. In the history of my car insurance experience I can say I love the customer care here. They make me feel at home, ask questions, they are always ready with a response and they don't seem like you are bothering that wrong time. They go above and beyond getting you the best customer service. Leslie and Elizabeth are great, they are friends/family.♥️"
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KGP

January 21, 2026

5  out of  5
rating by KGP
"Michael Sause was great to work with. After being with my previous insurance company for over 5 years, he helped me switch and get better coverage at a lower price, saving me about 30%. Clear, knowledgeable, and very easy to work with — highly recommend."
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Brian Stynes

January 21, 2026

5  out of  5
rating by Brian Stynes
"I have been using them for about 10 years or so. Ben is bar-none the best agent I have ever had. He is very knowledgeable, responsive, and understanding. I cannot recommend them enough!"
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Lauren Wilson

January 8, 2026

5  out of  5
rating by Lauren Wilson
"Michael was so helpful and answered my all my questions quickly and efficiently. I always have a great experience with this office"
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James Carmichael

January 2, 2026

5  out of  5
rating by James Carmichael
"Elizabeth at Leslie Robinson - State Farm was amazing to work with. She made the entire process of setting up my auto and renters insurance smooth, clear, and stress-free. She was patient, knowledgeable, and took the time to make sure I understood my coverage and felt confident in my decisions. Great customer service from start to finish — highly recommend working with her."
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Al Swanepoel

December 23, 2025

5  out of  5
rating by Al Swanepoel
"I had an excellent experience with Elizabeth and Michael at Leslie Robinson's State Farm Insurance Brokerage. It was incredibly easy to speak with someone who genuinely wanted to help, and they simplified both my Home and Auto insurance in a way no one else has. I was so impressed that I moved my Home and Auto policies over from the broker I’d been with for over 10 years. Outstanding service, great rates — thank you, State Farm!"
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Han Z

December 16, 2025

5  out of  5
rating by Han Z
"I worked with Leslie Robinson – State Farm Insurance Agent for my auto insurance, and the experience was very smooth. My agent, Michael Sause, was easy to talk to and very straightforward. He took the time to go over my options, answered all my questions, and helped me set up coverage that actually made sense for my situation. No pressure, no upselling—just honest and helpful service. I really appreciated how responsive he was throughout the process. Definitely recommend this office if you’re looking for car insurance."
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Geri Lail

December 3, 2025

5  out of  5
rating by Geri Lail
"Leslie's team is great. Michael was very responsive and eager to help. Highly recommend this team!"